Basic information

How to create the ticket
Dear colleagues,   You can contact us and create a ticket:   1. Through our website:   from your computer  from your mobile device  2.  When working ...
Tue, 10 May, 2022 at 6:25 PM
Agency profile types
There are two client's profile types in Kalina Travel Platform. Prepayment account - profile cash - that means you have to pay each separate booking ...
Thu, 13 May, 2021 at 4:52 PM
Bank details - Kalina Travel Platform
Recipient: Kalina Travel OOD in Raiffeisen bank BGN - IBAN: BG62RZBB91551013414507 EUR - IBAN: BG24RZBB91551013414512 BIC - Banc Swift: RZBBBGSF Recipient:...
Thu, 1 Jul, 2021 at 4:56 PM
How to contact us!
You can contact us by creating a ticket.  For more information, please look here: Create a task (ticket)!  You also create a ticket when you email us. ...
Tue, 10 May, 2022 at 6:05 PM
How to proceed in case of emergency?
As an emergency, we accept a booking issue that must be resolved in less than an hour. In case of emergency, if possible, we recommend you first write to us...
Tue, 10 May, 2022 at 5:56 PM