You can contact us by creating a ticket. 

For more information, please look here: Create a task (ticket)! 


You also create a ticket when you email us. 

Below are the emails for contacting us, depending on the topic:


reservations@kalinatravel.eu

  • use if you need assistance when your booking is with status, “CONFIRM” 
  • for pre-arrival issue with the booking


sales@kalinatravel.eu

  • use if you need an offer from us 
  • sales support related to our relations


support@kalinatravel.eu

  • use if you need assistance when your booking is with status, “OK TO BUY” 
  • in case of emergency 
  • in case of complaint


finance@kalinatravel.eu

  • use if you have financial issues


Please always provide us with the reservation number!