- Booking details sent to the hotel
- Waiting for confirmation even if payment is successful
- Do not try to rebook. Overbooking is possible.
- Kalina Travel Support support will contact you ASAP.
The process of booking and the process of payment are two different processes.
We received both booking and payment.
The booking status is pending. ASAP as we have some feedback from the hotel or provider, we will inform you.
Regarding the payment, we confirm as well the payment. The status is paid.
If the booking is refused from the hotel, we will upgrade your profile with the amount you paid, and you can make a new booking without paying.